FAQs

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You’ve probably seen the online insurance companies that promise you to offer an easier way of purchasing insurance. You don’t need to speak with someone or go through a bunch of things, but are you actually getting a good deal with this?

You’re not. Your insurance is not being personalized to you; you’re not getting those extra discounts that might have otherwise been found by a personal agent that is personal to you. You want to save money, but you also want to make sure you’re completely covered.

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You can get insurance coverage as soon as you have all of the paperwork and information that is necessary to sign up for it. Having the information about what you want to insure, such as the home or the vehicle, as well as any information about yourself is necessary. Once you sign up, you may have to pay a portion of the insurance cost to start it. Other than that, it is easy to get the coverage you need and want.

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The different coverage options that you have to choose from, any discounts that are being taken off, or deductibles that you might have can all influence cost. Your driving record, where you live, age, credit score in some areas, and other factors also can play a role in how much you spend every month.

It is best to speak with a qualified professional here to get a free quote, so you know the exact cost.

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Upon submitting a claim, the deductible is the amount that you are personally responsible for prior to receiving reimbursement to cover the remaining costs. Any expenses below the deductible amount are your own responsibility and any amount that exceeds your deductible will be ours. You can always choose to go with a higher deductible amount in order to lower your insurance premiums.

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We use the most up-to-date encryption technology in combination with the most current security protocols to ensure that your information is safely protected. You can learn more about how we use your information by reviewing our privacy policy.

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Should the withdrawal show that your account contains insufficient funds, we will attempt a second withdrawal with a separate withdrawal fee charged to your account.

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Generally, you do have the ability to change your withdrawal date once per contract period. We need a minimum of 10 days notification. There are a small number of companies who do not offer this option. Please give us a call at 1 (844) 360-5300 to confirm your options.

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Yes, this is possible but only at the time of renewal. You will be notified well in advance of your renewal period so you can start thinking about any potential changes you would like to make to your plan.

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No problem! Call us at 1 (844) 360-5300 or contact your broker directly. We’ll take care of the rest.

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Contact us at 1 (844) 360-5300 to discuss the best options for your new residence. Keep in mind that a new residence means you will be subject to differing rates from your original policy.

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Your cancellation fees typically depend upon how far along you are into your policy term. Your cost of cancellation decreases as you move towards your policy renewal date. On average, the majority of insurance companies charge between 2-7% of your premium, with those closer to the start of their term paying a larger percentage.

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We are pleased to make numerous payment options available to our clients. The majority of the organizations we are dealing with accept monthly online withdrawals taken directly from your banking account, as well as payments sent via credit card. As we are partnered with a variety of insurance companies, we will make sure to provide you with the appropriate alternative in order to match your specific needs.

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The following links will provide additional information on insurance in Ontario.

www.fsco.gov.on.ca

www.ibc.ca

www.ibao.org

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  1. The client can report the claim by calling or emailing.  Even if the office is closed, clients have the option to press 1 to report an urgent claim.  Each company also has an after-hours toll-free number for claims as well.
  2. If they report it to us (broker), we gather all necessary information.
  3. We then provide this information to the insurance company.
  4. The above information and dates are attached to the client file.
  5. The insurance companies will promptly assign a claims adjuster who will then handle the claim.
  6. We ask the client to let us know if they have not heard from an adjuster within a reasonable time period and will follow up immediately to ensure a smooth process.
  7. When needed, the broker will get involved to help out the process.  This can be due to a client working shift work during a time of day that they are unable to get a hold of the adjuster.  In this case, we can act as the messenger for them.
  8. We can get involved as well if the clients feel they are getting an unfair settlement and have documentation to support their argument. We can also bring clarity to any instances where a lack of communication may have occurred.
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We provide you with two convenient options:

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It is possible that the filing of a claim can have some degree of impact upon your deductibles / rates. However, we implore you to contact us if you’ve suffered an injury or any damage to your vehicle. We are here to help throughout what is often a traumatic event and do not want any potential concerns regarding your rates to prevent you from contacting us.

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For us to be as efficient as possible, it’s best that you are able to immediately provide us with the following:

  • Your policy number
  • Contact information – primarily a phone number you can be reached at
  • Correspondence relating to the claimed event
  • Invoices for out-of-pocket costs
  • Police reports
  • Receipts for damaged / lost items
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We’ll be happy to immediately assist you. Please call us at 1 (844) 360-5300 and we’ll help to speed the process up!

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Of course! You can speak with us at 1 (844) 360-5300 from Monday to Friday between 9am and 5pm EST and a live broker will be more than happy to assist you! You can also email us at info@paibinsurance.com

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All of the information we use regarding the properties in your area is publicly available. We rely upon a variety of service providers to help us maintain this data and we curate that information to ensure you are receiving a simplified quote that offers you the most competitive price available.

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Have you checked your junk/spam folder? If you don’t see your confirmation email in any of your folders, contact us at 1 (844) 360-5300 or email info@paibinsurance.com so we can ensure that we have the correct email address on file. Once we have received confirmation, we will ensure you receive your free no-obligation quote.

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Most states require that you have some sort of coverage on the vehicle, even if it is not worth much. This not only protects you as the driver, but those who are also driving on the road alongside you. This insurance can cover damages that might happen caused by you.

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Collision is referring to the loss or damages that have been done to your vehicle because of an auto accident you’ve been in. This can be you driving and hitting another car or object, or the other way around.

Comprehensive coverage is when you have damage that has been done because of outside factors. This can be anything from a hailstorm to wind damage from fallen tree limbs.

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Once you purchase a vehicle, you will have to have insurance on it as soon as possible. You are not able to drive the vehicle off the lot if you do not have it insured. Insurance is easy to get on a vehicle. Call us and we can quickly get you the coverage you need on the new vehicle.

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Your driving record is what determines whether you need this or not. This is what determines if you’re classified as a high-risk driver or not. Those who have multiple violations and speeding tickets, or those with DUIs might be considered a higher risk than others who don’t have these issues on their records.

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Simply put, yes. Your vehicle is one of your most valuable assets and you have every right to have it serviced at the location you are most comfortable with.

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You have complete ownership over who you allow to drive your vehicle. However, be aware that the stipulations within your policy apply to every driver behind the wheel of your automobile. Each driver must be fully licensed without any restrictions, ie. suspension. Contact us directly to inform us about the particulars of your situation.

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Assuming they have your permission, have a valid driver’s license, and have not been specifically excluded from driving the vehicle, the answer is yes. However, all licensed drivers within your household MUST be listed on your policy – their driving frequency is irrelevant.

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Collision and upset insurance will cover damage to your vehicle caused from impact with another vehicle / object and rollover damage.

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Comprehensive insurance will also cover other losses such as theft, vandalism, and damage / loss due to fire.

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Your quote will include all of the coverage that is legally required according to the Province of Ontario. Optional coverage is also available based upon individual needs.

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You can find it by clicking on the link below, or even easier, we have attached the PDF of the OAP.

https://www.fsco.gov.on.ca/en/auto/forms/Pages/oap1_forms.aspx

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Homeowner’s insurance covers the property structure that is being insured. It also covers the items inside and outside on the property if they are lost, stolen, damaged, etc.

The land itself is usually not something that is covered. The structure and some of the items in and outside of it, and any extras that were added would all be covered under this type of insurance policy.

Homeowner’s insurance is usually required for the owner to purchase the property using a mortgage to do so. Proof of this coverage is required during the purchasing signing.

Speaking with an agent can help you customize the best plan for your needs.

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Some things can be done to lower the costs of the insurance that you need. The best thing you can do is to make sure you’re getting a comprehensive review and quote from one of our insurance agents.

If you’re shopping around, make sure to look at the coverage amounts because this will make all the difference. What the policy covers will make a huge difference in the price you pay.

You can look into discounts that come with the policies that are being offered too. Some of them are offering discounts to those who have security systems or alarms, or those who insure all of their items with the one company. 

You can lower your premium by up to ten percent if you choose to make your deductible a bit higher. Think of the highest possible amount you could safely afford for this and then go with that amount.

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Your home insurance premiums are based upon and determined by a number of factors including home age and integrity (structurally, pipes, furnace, etc.), the size of your home, where your home is located, your personal information (ie. age), your credit score, and the number of claims you have previously submitted.

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For your most valuable items, it may be a wise idea to consider. You do have the ability to adjust your policy in order to increase the limits set upon your personal belongings. However, should these options not provide you with the coverage you need, it is possible to add coverage for specific items, however, this is coverage that would exceed your personal belongings coverage.

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Your insurance policy should be read on an annual basis. However, there are certain instances that would require a policy update:

  • Addition of new high-value belongings
  • Construction / renovations
  • Launching a home-based business
  • Vacant home
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This may happen for a variety of reasons, whether due to climate changes or a big loss due to catastrophe. Call us at 1 (844) 360-5300 to discuss the specifics of your situation.

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If you would like to reduce your premium, you always have the option to increase your deductible. However, this is only recommended if you are absolutely sure that you will be able to pay the higher deductible should you need to make a claim.

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Invest in loss protection! Fire/smoke alarms, sump-pumps, security systems – all of these items are investments meant to protect your home, your family, and its belongings. Making these investments shows that you are doing your best to protect against losses and these types of prevention methods will help to keep your premiums low.

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Sewer backups can be complicated and often require a very sophisticated cleaning and restoration team to remove the combination of water, soil, and bacteria. You may also suffer loss and/or damage to many of your personal belongings.

  • When acquiring a new policy, it is important to remember that the majority of policies do not include sewer backup insurance, or a sewer backup rider, as these are purchased in addition to your regular home insurance policy. Costs are traditionally low on these policies.
  • If you have an existing policy, you need to ensure that you review and/or contact your broker to learn whether or not you have this particular form of coverage
  • With floodings becoming more common across Canada in recent years, sewer backups are less rare than many seem to believe. If you experience a sewer backup thinking the event will be covered under your standard policy, be aware that most insurance companies will not pay out on this claim.
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In a word, no. However, if your time away from the home is planned beyond a period of two weeks, you are going to want to ensure that a trusted individual makes period checkups. In the winter, it is integral to ensure that your heating is on. Damage due to frozen pipes will not be covered under your policy if you’ve been absent from the home for more than 14 days without anyone checking upon your home.

CONTACT US

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the team at PAIB Insurance Inc.?

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